Who we are
Nimbus Choice Ltd is the controller of personal information collected through the Seasons website. Our trading address is Millennium Business Park, Cappagh Road, Finglas, Dublin, Ireland. Privacy questions can be sent to info@seasonsfgc.com.
Information we collect
When you send a product, general or trade enquiry, we collect the details you provide, including your name, email address, optional telephone number, country or location, business name where relevant, product selection and message. We also record the submission time, source page and a one-way technical request identifier used to reduce spam; the raw IP address is not stored for that purpose. If you allow analytics, Google Analytics also processes website usage information described in our cookie notice, including pages viewed, engagement, referring source, approximate location and general device or browser information.
How and why we use it
We use enquiry details to receive, review, route and respond to your request, maintain an appropriate service record, protect the forms from misuse and meet legal or product-safety obligations. Our lawful bases are our legitimate interests in operating and protecting the business and responding to requested enquiries, steps connected with a potential business relationship, compliance with legal obligations and consent where consent is specifically requested. We rely on your consent for optional Google Analytics measurement, and you can withdraw that consent at any time through Cookie settings.
How long we keep it
General and product enquiries are normally deleted or anonymised 12 months after the last meaningful correspondence. Trade enquiries are normally kept for 24 months after the last meaningful correspondence. Complaint and product-safety records may be retained for up to six years after closure where needed for quality, legal or claims purposes. We may keep information for longer where law, an active dispute or a safety investigation requires it, and we review records when those purposes end.
Your rights
Subject to applicable law, you may ask for access, correction, erasure, restriction or portability of your information, object to certain uses and withdraw consent at any time. You may also complain to the Irish Data Protection Commission. To exercise a right, email info@seasonsfgc.com; we may need reasonable information to verify your identity.
Security and updates
We use access controls, minimisation, spam protection and managed hosting safeguards appropriate to the information collected. No online service is completely risk-free. We may update this notice when the website, providers or legal requirements change; the current version published here applies.
Questions about this information
This page should be read together with the current product packaging and the other policies linked in the website footer. If something is unclear, out of date or appears inconsistent with a Seasons pack, email info@seasonsfgc.com with the page address and the relevant product details. We will review the information and update the website where appropriate.